ACKNOWLEDGMENTS . PREFACE - Peter Brandon. PART I THE CONTEXT FOR INNOVATION . What is the Broader Context within which Clients Operate? . Chapter 1 A global agenda for revaluing construction: the client's role - Peter Barrett. Chapter 2 Revaluing construction: implications for the construction process - Graham M Winch. Chapter 3 Is the client really part of the team? A contemporary policy perspective on Latham / Egan - John Hobson and Kenneth Treadaway. What is the Position of Clients within the Development Process? .
Chapter 4 Enabling clients to be professional - Roger Courtney. Chapter 5 Challenging the illusion of the all powerful clients' role in driving innovation - Martin Sexton, Carl Abbott and Shu-Ling Lu. Chapter 6 Reifying the client in construction management research? Alternative perspectives on a complex construct - Mike Bresnen. Chapter 7 A proposed taxonomy for construction clients - Patricia Tzortzopoulos, Mike Kagioglou and Kenneth Treadaway. What are the Client's Roles and Responsibilities in Driving Innovation? . Chapter 8 Clients' roles and contributions to innovations in the construction industry: when giants learn to dance - Charles Egbu. Chapter 9 Setting the game plan: the role of clients in construction innovation and diffusion - Kristian Widén, Brian Atkin and Leif Hommen. Chapter 10 Clients as innovation drivers in large engineering projects - Roger Miller.
Chapter 11 Knowing differently, innovating together? Exploring the dynamics of knowledge creation across boundaries in clients' design teams - Patrick S. W. Fong. Chapter 12 The role of the client in the innovation processes of small construction professional service firms - Shu-Ling Lu. Chapter 13 Client-oriented contractor innovation - Jan Bröchner. What are the Appropriate Tools and Barriers to the Implementation of Innovation Practices? . Chapter 14 Driving innovation in construction: a conceptual model of client leadership behaviour - Mohammed F. Dulaimi.
Chapter 15 Critical actions by clients for effective development and implementation of construction innovations - E. Sarah Slaughter and William L. Cate. PART II THE INNOVATION PROCESS . Chapter 16 Overcoming resistance to innovation: the integration champion in construction - Andreas Hartmann. Chapter 17 Client-driven innovation through a requirements-oriented project process - John M. Kamara. Chapter 18 Knowledge management supports clients driving innovation: two case studies - Marja Naaranoja, Päivi Haapalainen and Heikki Lonka.
Chapter 19 Implementing innovations in infrastructures for the built environment: the role of project developers, customers and users - Marcela Miozzo and Nuno Gil. PART III MOVING IDEAS INTO PRACTICE . What are the Policy Issues in Moving Ideas into Practice? . Chapter 20 Client driven performance improvement strategies for the construction industry: development and implementation challenges - Aminah Robinson Fayek, Jeff H. Rankin and Ernie Tromposch. Chapter 21 Public policy, clients and the construction industry - Eileen Fairhurst. Chapter 22 Value for money versus complexity: a battle of giants in the public sector? - Erica Dyson. How do Clients Move Ideas into Practice? .
Chapter 23 The role of the professional client in leading change: a case study of Stanhope plc - Colin Gray. Chapter 24 Customer focus: time, the enemy of desire - a contractor developer perspective - Chris Woods. Chapter 25 The role of the client in building site innovations - Frédéric Bougrain. Chapter 26 A complex systems approach to customer co-innovation: a financial services case study - Robert Kay.