There are two WileyPLUS platforms for this title, so please note that you should purchase this version if your instructor provided course code starts with an "A". Operations Management: An Integrated Approach delivers a comprehensive and thorough overview of the rapidly changing field of operations management. Accessible and engaging, the book is ideal for businesses students in both undergraduate and MBA programs. The author covers topics like artificial intelligence, robotics, data analytics, and sustainability while also covering "big picture" subjects like strategy and tactical decisions in service and manufacturing organizations.