Katrina Prologue WATER RISING Overtime pay was never enough. The bosses running the city''s transit agency needed to offer more than money to convince the bus drivers, streetcar operators, mechanics, and others they needed to stay in town through a big storm. So in August 2005, with a hurricane named Katrina bearing down on New Orleans, they did as they had in the past ahead of previous scares: they opened up the agency''s headquarters, a three-story brick fortress on Canal Street on the edge of the city''s central business district. "To get the volunteers we needed, we''d allow them to bring their spouses, their children, grandmothers, grandfathers, girlfriends, nieces, nephews, whoever," said Bill Deville, then the general manager of the New Orleans Regional Transit Authority. The A. Philip Randolph Building-what RTA employees called the "Canal Street barn" or simply "the barn"-was hardly the Hilton. People slept on air mattresses and needed to bring their own food. But the barn was also a veritable fort, stocked with military food rations and water and with its own backup generator.
Most important, it was in a part of town that everyone knew never flooded. "People really want to be together in a protected facility," Deville said. Around the region, the traffic on the highways out of town ahead of Katrina was heaviest on Sunday. The storm wouldn''t hit New Orleans until early on Monday morning. Yet the city''s bus drivers and others needed to work on Sunday, picking up people at evacuation centers around the city and dropping them off at the Superdome. Thus, on Saturday the RTA employees, their families, and their friends started showing up at the barn, dragging with them their suitcases and carrying coolers, and the occasional large silver pot heavy with gumbo. By Sunday night, somewhere around three hundred people were taking refuge there. The group, around 90 percent black, included grandparents and a couple of babies.
Only around one-third worked for the RTA. People plugged in hot plates to heat up their food and shared the flasks and bottles they had brought with them. By 10:00 p.m., the winds sounded like a jet engine roaring. By midnight, the pounding rain echoed through the building. Why not a party when there was nothing to do except wait? MONDAY Gerald Robichaux, the RTA''s deputy general manager for operations, was up early Monday morning. He saw water in the streets and immediately regretted his decision to leave the agency''s three big dump trucks parked at the Uptown facility a few miles away, along with the big rigs they used to tow disabled buses.
These trucks with tires as tall as the average-size man, Robichaux realized, might prove to be their chariots of escape if the water in the streets kept rising. Robichaux ordered a small crew to take the single high-wheeled vehicle they had at the Canal Street barn and pick up the other rigs on Napoleon Avenue. Robichaux also asked Wilfred Eddington to join them. Eddington was a member of the New Orleans Police Department, and part of the RTA''s transit police unit. The wind was still blowing at around fifty miles per hour when they pulled out of the barn at around 10:00 a.m. Eddington remembered a blue Chevy parked at the Chevron station a block away. The water, maybe curb high, reached the bottom of the Chevy''s hubcaps.
The water was halfway up the car''s windows when they returned ninety minutes later. Back at the barn, the men told Robichaux what they had seen. They had headed west and south of downtown expecting to see at least some flooding in Uptown, which often gets an inch or two of water after a hard rain. But Uptown was dry. Only closer to their building had they hit any real flooding. Needing to see for himself, Robichaux called out the names of a few of his top people and jumped into one of the big trucks. Bill Deville decided to join his number two and almost immediately regretted his decision. The fifty-eight-year-old general manager was taking medicine for a bad heart.
He took another pill to manage his high blood pressure. Just getting to the rig meant walking through foul, brackish water up past his knees. Only once it was too late did Deville remember a cut on his leg. Robichaux was anxious to see the large facility the RTA operated in the eastern part of the city, in New Orleans East. With water starting to leak into the ground floor of the Canal Street barn, that might need to serve as their temporary base for running the city''s transit agency. Once on the interstate, Robichaux realized he had bigger problems than figuring out what day they might restart bus and streetcar service. Water was in every direction, sometimes up to the eaves of one-story homes. The I-10 became impassable after a couple of miles of driving, forcing them to turn back.
At some point on Monday the toilets stopped working-no small concern in a building housing around three hundred people. Landlines weren''t working and cell phone coverage was spotty. They weren''t completely cut off, however. The police scanner was still working, which is how they learned about the levee breaches. Bill Deville called everyone together late Monday afternoon to relay the bad news. He reminded them of the dozens of pumping stations the city operated around town and how effectively these miracle machines soaked up excess water. "It will probably take another day or so for the water to subside," he said. TUESDAY Gerald Robichaux and several supervisors were up early on Tuesday making rounds.
So much water had gotten inside the building overnight that the emergency generator was submerged, rendering it useless. They were low on food and almost out of water. Walking around the building, they could feel the rising panic. Older people were running low on medicines. Mothers needed clean diapers. Robichaux went looking for his boss. Deville had gone straight to his office after delivering the bad news about the city''s broken levees. He had lain down on the couch, but who could sleep in the stupefying heat and with his cut leg feeling as if it were on fire? In the middle of the night, Deville grabbed a flashlight and headed to his car, parked in the employee parking lot.
He turned on the engine, set the air conditioner to high, and fell asleep. Robichaux rapped on the roof of Deville''s car. Deville''s first feeling was confusion, then shame. It had been dark when he''d closed his eyes, but he was squinting against the brightness. How long had he been asleep? he asked himself groggily. Three hours? Four? "We need to leave," Robichaux told him. He gave Deville a grim update and then laid out the plan Robichaux and a few others had hatched. We''ll give people a choice, Robichaux said.
They were maybe a dozen blocks from an entrance ramp to an elevated portion of the I-10. They could wade or swim to that ramp. They knew from listening to the radio and police scanners that the streets were dry on the other side of the Mississippi River. Those who felt up to it could walk a few miles on the elevated I-10 to the Crescent City Connection, the bridge that took traffic over the Mississippi River to the West Bank. With some luck, they could contact the drivers of the big coaches they had parked in LaPlace, a town halfway between New Orleans and Baton Rouge, and arrange to be picked up at the park ''n'' ride commuter lot the RTA operated on the West Bank. Those who did not feel up to the long walk could remain in the barn while a small scouting party searched for boats to ferry them to safety. A meeting was held on the roof parking lot later that morning. De-ville asked Robichaux to explain his idea, but this no-nonsense manager who was so adept at making the buses run more or less on time wasn''t necessarily the best messenger in the midst of a crisis.
Robichaux admitted they had no idea how deep the water was to the ramp. He then told the group to split into two. He asked those who could swim to gather on one side of the roof and those who couldn''t on the other. "They''re leaving us to drown," some of the nonswimmers called out. Deville stepped up on the back of a pickup truck. "No one is leaving anyone behind," he assured them. They had air mattresses, he said. They would float people who couldn''t swim.
He also made a promise: "I''ll stay with anyone who doesn''t feel up to the walk." Afterward, people patted him on the back for his bravery, but he felt like a fraud. "I was scared to death," Deville confessed. "People thought I was a hero for volunteering to stay behind, but I can''t swim. Plus there was no way I was stepping another foot in that water." While still standing on the flatbed, Deville told the crowd of a conversation he had had that morning with someone in the governor''s office. He''d promised to send helicopters as soon as any were available. Maybe those who remained at the barn would be the first ones rescued.
A LITTLE PAST NOON on Tuesday, August 30, 2005, the first RTA employees dropped themselves into the dark, murky waters that were chest high on a six-foot man. Around two-thirds of their group-two hundred people-chose to walk rather than remain. Children were hoisted on air mattresses, along with most everyone standing under maybe five feet five inches tall. Those tall enough to walk sloshed through the smelly, oily water, guiding the others on the makeshift rafts. Sharon Paul, a fifty-year-old RTA dispatcher, was a diabetic who had already gone more than twenty-four hours without her insulin. But Paul was a strong swimmer. She helped a.