Attitude is discussed all the time in sales and represents many different attributes in its ambiguities. The main one is merely having a good Attitude at all times just so it rubs off on your colleagues and customers automatically. And that makes a lot of sense because no one wants to be upset during a purchase or their day at work. Your Attitude is also one of your best sales techniques and will make you a lot of fun and friendly sales. Learning curbs are going to happen, one of the key things is to stay focused and just let it happen and not get upset. Goals will help you to stay focused on to your targets and keep you on track, to keep your learning as focused as you are. Not wanting to have a bad day at work forced me to develop my technique in my attitude. I would swiftly learn to avoid trouble with the client and there are ways to keep your customer in high spirits so even if they are not interested in what you are doing it still won't drag your day down.
We hear time and time again about how mistakes have to be made time and time over before someone achieves greatness. And it is the same hear. One of the main reasons all these things you are learning just don't come to you straight away and that is that you need to develop your technique to an 'automated function'. You are selling in a relationship with your client and that will become automatic but that will also take time and experience. Like any job you will get better at it the more you continue to do it. Building yourself a sales mind is a defiant process and the more you can positively feed your mind the more you will develop. It doesn't matter if you don't think something is having an affect straight away, you will get there. Do some research into sales personalities; different techniques suit different representatives and there are many different charts and diagrams available online for you to get a good idea of what suites you best.
There must be well over a thousand different paraphrases that relate to sales development. Also thousands of rules and guidelines such as the eight steps to success in sales. Diagrams like Maslow's hierarchy of needs and one of my personal favourites the Johari window, which outlines your known self, conscious self, unknown self and unconscious self. And one of the reasons why I think you can just learn without thinking you are learning. Here are a few tips: · Practice in front of the mirror · Ask a friend to help: Doing sales battels helps develop technique, take a look at your own style and even while acting the customer you can note yourself in that situation. · Learn your scripts · Analyse everything · Read, watch videos and take note's · Learn your Product knowledge A lot of the time this can be pretty limited for you to access, and that is often to protect you the representative from miss understanding. I love more product knowledge and think everyone should gain more product knowledge to represent what's there to their client so much better, but really you must know your immediate equipment very well.