1.0 : Part I - BASICS 1.0 : chapter 1: introduction 1.1 : What is going on today 1.2 : spread: combining approaches 1.2 : The map 1.3 : Where we are on the map 1.4 : Where we are not 1.
5 : A quick glance at history (participatory design, codesign) 1.6 : What is going on in practice today 1.7 : The roles in the design process are changing (the role of the user, the role of the researcher, the role of the professional designer) 2.0 : chapter 2: how people think creatively (draft - to be rewritten) 3.0 : chapter 3: how it works - generative tools and techniques 3.1 : why we discuss research tools 3.1 : an infinite set of tools and techniques 3.2 : say, do, and make techniques (what people do, what people say, what people make) 3.
3 : developing ''make'' toolkits (ingredients, backgrounds, bases, toolkits, applying the toolkit) 3.4 : say, do, and make and the path of expression 3.5 : combining the techniques 4.0 : PART II: CASES 4.0 : chapter 4: four cases 4.1 : introduction 4.2 : a very short student group exercise: understanding the experiences of train commuters (a workshop exercise, a reusable interview tool-kit and a plan, meeting people, working the data, further analysis, the final presentation) 4.3 : a student semester project: the life situation of elderly people (project origins, gathering data from life, analysis, vision and prototype evaluation, presentations and deliverables) 4.
4 : integrating lean engineering and generative design research (expectations and goals, kickoff meeting, fieldwork, interim workshop, conceptual design, final workshop,epilog) 4.5 : a large international project for an experienced client (the family leisure time project, six proposals, winning the work, staffing up, the kickoff meeting, ongoing collaboration, internal planning with a large matrix of post-it notes, project overview, dumping preconceptions, literature search, preliminary fieldwork, analysis of the fieldwork data and preliminary opportunity mapping, second round of fieldwork: generative workshops with families, full analysis, participatory event, final documentation and deliverables, the ongoing relationship) 4.6 : roundoff PART III: HOW TO 5.0 : chapter 5: making the plan 5.1 : goals, subgoals, assumptions, and deliverables (choosing the limits on content: focus and scope, the plan as a system) 5.2 : time and timelines 5.3 : people and teams (the client timeline, the participant timeline, the researcher timeline) 5.4 : cost 5.
5 : varieties in projects and plans (industry, academia, student projects that are sponsored by industry, clarifying the subgoals up front) 6.0 : chapter 6: gathering data in the field 6.1 : introduction 6.2 : going from the project plan to the workplan 6.3 : find and review what is already known 6.4 : initiate the team(s) 6.5 : understand the current context of use/experience 6.6 : screen and recruit (incentives, opportunistic sampling, representative sampling, purposive sampling, ethical considerations) 6.
7 : plan what the participants go through 6.8 : working with special groups (children as participants) 6.9 : pilot test 6.10 : create the materials [sensitizing materials, session script, toolkits and checklist] (how to make sensitizing materials, why and how to write a session script, how to make a toolkit) 6.11 : produce the research materials 6.12 : sensitize the participants 6.13 : conduct the interviews or group sessions (in the context of use, on neutral ground, on your client''s ground) 6.14 : moderating the session 6.
15 : document the data 6.16 : how to handle special situations and complications 6.17 : and on. 7.0 : chapter 7: analysis - what to do with what you got 7.1 : introduction 7.2 : the challenge of dealing with qualitative data 7.3 : capturing: storing, ordering, and tagging 7.
4 : how far do you take analysis? 7.5 : path A: immersion for inspiration only (why do it, preparing for an inspiration event, conducting an inspirational event, documenting the inspirational event) 7.6 : path B: light analysis [or analysis for information and inspiration] (why do light analysis, preparing for light analysis, conducting the light analysis workshop, reporting on the light analysis session) 7.7 : path C: full analysis ( why do it, preparing for full analysis, conducting a full analysis, analyzing a toolkit in full analysis, helpful hints for full analysis, documentation of full analysis) 7.8 : helpful hints for all analysis paths 8.0 : chapter 8: communication 8.1 : introduction 8.2 : what is the purpose of communication? 8.
3 : three approaches to communication (high-level final presentation, immersion-rich event at the end, communication all along) 8.4 : relationships between approaches to analysis and communication 8.5 : tools for communication 8.6 : final thoughts 9.0 : chapter 9: conceptualization (draft - to be rewritten) 10.0 : chapter 10: bridging (draft - to be rewritten) 11.0 : chapter 11: epilog 11.1 : introduction 11.
2 : the starting situation 11.3 : today 11.4 : the future PART IV: RESOURCES 12-15 : appendix chapters: references, pointers, glossary, index.