Ana Isabel Torres holds a PhD in Management Science and MSc in Marketing and Strategy, both from University of Porto, Faculty of Economics. She has been teaching in higher education since 2004. Currently, she is a Professor at the Accounting and Business Administration Institute, University of Aveiro and a researcher at the Laboratory of Artificial Intelligence and Decision Support, Institute for Systems and Computer Engineering, Technology and Science - INESC TEC. Her teaching areas include Marketing Strategy, Digital Economy, Services Management and Digital Consumer Behaviour. She engages in multidisciplinary research that bridges managerial and design-related fields such as digital services management with technology-oriented fields. Her academic work has been published in several leading international scientific publications, such as the British Journal of Educational Technology, Journal of Intellectual Capital, Journal of Revenue and Pricing Management, Management Research, IGI Global, Exploring Service Science (Springer), and in proceedings of international conferences. She has business experience in Marketing Management consultancy across different industries and service sectors, for more than ten years.