Mother and daughter Alice Scott and Michele Redmond are authors of 9 books on medical insurance billing. They are co-owners of Solutions Medical Billing Inc. in Rome, N Y servicing over 70 providers in ten states and offering credentialing services nationwide. Prior to starting their Medical Billing Business in 1994 Michele worked for a major insurance carrier performing many tasks including negotiating surgical fees, reviewing therapy allowances, and monitoring work of claims processors. Alice has over 30 years experience in founding and operating 3 successful businesses. Alice and Michele have helped several other medical billing businesses get started by personally working with them and offering continuing support. They offer an individualized training at their office to help beginning billing services get their businesses successfully started. They speak to groups on the topics of medical billing, starting a medical billing business, marketing your business and credentialing.

They also offer a free monthly newsletter and maintain two websites on medical billing plus a free medical billing forum for anyone to post billing questions.