Part One: Basics 1. Leadership, management and self-awareness 2. What leaders of professionals do: An overview 3. Devoting the time and energy to lead successfully Part Two: Leading professionals - the keys to success 4. Direction: Objectives, values, strategy and change 5. Communications: Getting the message across, listening and creating the right climate 6. Motivation: Creating the conditions for outstanding performance 7. Coaching: Helping team members to get the best out of themselves 8.

Teamwork: Getting the best out of people working together 9. Difficulties: Resolving poor performance, interpersonal conflicts and crises 10. Results: Assessing team and individual performance Part Three: Bringing new people on board 11. Selection: Getting the right people into the jobs 12. Early days: Helping new people to fit in and nurturing trainees Part Four: Projects 13. Leading project teams Part Five: Influencing skills 14. Influencing colleagues and clients Part Six: Common leadership problems 15. Leadership exercises.