The blind person who tries to make an online purchase. The young girl who cannot speak due to a cognitive disability. The man confined to his home due to permanent injury. The single mother with a long-term illness who struggles to feed her family. With one in seven people worldwide currently living with a disability, the term "e;outcast"e; covers numerous scenarios. Digital outcasts rely on technology for everyday services that many people take for granted. However, poorly designed products risk alienating this important (and growing) population. Through a "e;grass roots"e; approach to innovation, digital outcasts are gradually taking action to transform their lives and communities.

This emerging trend provides exciting learning opportunities for all of us. Citing real-world case studies from healthcare to social science, this book examines the emerging legal and cultural impact of inclusive design. Gain a better understanding of how people with disabilities use technology Discover pitfalls and approaches to help you stay current in your UX practices Anticipate a future in which ambient benefit can be achieved for people of all abilities and backgrounds.