ABOUT THE AUTHORSuzanne Smith R.N., born in Philadelphia, Pa. and has enjoyed serving others with tender nursing care and strong patient advocacy. She came up through the ranks- first as a nursing assistant- then an LPN, then a Registered Nurse. She earned a CPHQ- Certified Professional in Healthcare Quality in 2004. A graduate of the University of the State of New York- Regents College, Albany, NY. and Pima Community College, Tucson, Arizona- Honors and Phi Theta Kappa.

She had had chaplaincy training and is a Parish Nurse. A lifelong student of theology -and a Bible teacher.Smith has been honored by Congressmen and other community leaders for work with the senior citizens. Smith has worked in the Medical departments of two HMOs in the role of Utilization Review, Prior Authorization, Concurrent Review, Quality Assurance, Case Manager/Discharge Planner/ Quality Improvement. She also worked in those roles within a private hospital and Home Health. She has been a board member of the United Way- Healthcare Allocations committee, served in the Red Cross, and numerous other volunteer positions. old.nurse@yahoo.

com.