Contributors vii Preface ix Part 1 Professionalism in context 1 1 What is professionalism? 2 2 Health professionalism 4 3 Brief history of the profession of medicine 6 4 Becoming a professional 8 5 Role of regulatory and professional bodies 10 6 Fitness to practise and health for practice 12 7 Revalidation and remediation 14 8 Social media and the professional 16 Part 2 Learning to be a professional 19 9 The formal curriculum 20 10 Learning and teaching professionalism 22 11 Informal learning, role models and the hidden curriculum 24 12 Assessing professionalism 26 13 Principles of selection 28 14 Academic writing and plagiarism 30 Part 3 Professionalism in practice 33 15 Professional behaviours 34 16 Empathy, compassion and altruism 36 17 Handling emotions 38 18 Self-care: looking after your own health 40 19 Reflective practice 42 20 Ethics and the law 44 21 Evidence-based practice 46 22 Values-based practice 48 23 Cultural competency, sensitivity and safety 50 24 Dealing with bias and prejudice 52 Part 4 Working with patients 55 25 Patient advocacy 56 26 Patient safety 58 27 Relationships with patients 60 28 The nature of autonomy: patient and doctor 62 29 Boundary crossings and violations 64 30 Compliance, adherence and shared decision-making 66 31 Prescribing: medication and management 68 32 Communication 70 Part 5 Working with others 73 33 Written communication 74 34 Teamwork and interprofessional collaborative practice 76 35 Leadership and followership 78 Part 6 Professional issues and dilemmas 81 36 When things go wrong 82 37 Dealing with complaints 84 38 Case studies: professional dilemmas 86 References 87 Further reading 90 Index 92.