Foreword Acknowledgments 1 An Introduction to Culture Fons Trompenaars and Charles Hampden-Turner SECTION I National Culture and Personal Values 2 The One Best Way of Organizing Does Not Exist Fons Trompenaars and Charles Hampden-Turner 3 The Meaning of Culture Fons Trompenaars and Charles Hampden-Turner 4 Rules and Exceptions Fons Trompenaars and Charles Hampden-Turner 5 The Individual and the Group Fons Trompenaars and Charles Hampden-Turner 6 Feelings and Relationships Fons Trompenaars and Charles Hampden-Turner 7 How Far We Get Involved Fons Trompenaars and Charles Hampden-Turner 8 How We Accord Status Fons Trompenaars and Charles Hampden-Turner 9 How We Manage Time Fons Trompenaars and Charles Hampden-Turner 10 How We Relate to Nature Fons Trompenaars and Charles Hampden-Turner 11 Cross-Cultural Competence: Assessment and Diagnosis Fons Trompenaars and Peter Woolliams 12 Toward International and Transnational Management Fons Trompenaars and Charles Hampden-Turner SECTION II Corporate Cultures and Change Management 13 National Cultures and Corporate Cultures Fons Trompenaars and Charles Hampden-Turner 14 A New Framework for Managing Change Across Cultures Fons Trompenaars and Peter Woolliams 15 Your Values for the Next Transformation Fons Trompenaars and Charles Hampden-Turner SECTION III Reconciling Cultural Dilemmas 16 Reconciling Cultural Dilemmas Fons Trompenaars and Charles Hampden-Turner 17 When Two Worlds Collide: The Integration of Cultures in a Merger or Acquisition Fons Trompenaars and Peter Woolliams SECTION IV Culture in Practice 18 Creating a Culture of Innovation Fons Trompenaars and Peter Woolliams 19 Developing Digital Leaders: The Critical Role of Dilemma Reconciliation Fons Trompenaars and Lucas de Jong de Abril 20 Ethics Across Cultures: Did the Pedestrian Die? Fons Trompenaars APPENDIX A: Supporting Diagnostic Tools and Apps APPENDIX B: Technical Aspects of the Trompenaars' Databases Peter Woolliams Notes Index.