Chapter 1: Introduction to SharePoint Online Features Chapter Goal: Introduce SharePoint Online features so that user will adopt them to create Digital Customer Experience No of pages 25 Subtopics 1. Introduction - SharePoint Online 2. Description of SharePoint Online features 3. Overview of SharePoint Admin features 4. Key features to create Digital Customer Experience Chapter 2: Top SharePoint Online Features Chapter Goal: Introduction to Top SharePoint Online features so that user can jumpstart their Digital Transformation Journey No of pages : 15 Sub - Topics: 1. Features to Change look and feel 2. Out of Box webparts 3. Features to create team collaboration 4.
Analytics 5. SharePoint Online themes 6. Others Chapter 3: Explore User and Customer Experience Chapter Goal: Describe User and Customer Experience and describe its significance No of pages : 20 Sub - Topics 1. Digital Transformation Trends 2. Introduction to User Experience (UX) and Customer Experience (CX) 3. Benefits of UX and CX. 4. How does one augment UX and CX? Chapter 4: Develop Smart and Intelligent Portals Chapter Goal: Provide all necessary guidelines from technical and functional perspective to create smart and digital portals No of pages : 20 Sub - Topics: 1.
Describe Software development cycle in a Digitally transformed world 2. Create User Interface for Portals 3. Adopt SharePoint Online features for Portal Development 4. Perform User Experience Assessment (UX) Chapter 5: SharePoint Online for Web Content and Enterprise Content Management Chapter Goal: Provide technical and functional guidelines to use SharePoint Online for Web and Enterprise Content Management No of pages : 25 Sub - Topics: 1. Introduction - Enterprise and Web Content Management 2. Describe challenges in Enterprise and Web Content Management 3. How SharePoint Online overcomes challenges 4. Benefits of using SharePoint Online in Content Management Chapter 6: Enhance Partner Ecosystem Chapter Goal: Explain how organizations can collaborate, Connect and Share with their suppliers, partners and vendors to enhance partner ecosystem.
No of pages : 20 Sub - Topics: 1. Introduction - Partner Ecosystem 2. Challenges around Partner Ecosystem 3. How to use SharePoint Online to enhance Partners ecosystem Chapter 7: Create Smart Solution Using SharePoint Online Chapter Goal: Describe smart systems which can be easily using SharePoint Online No of pages : 20 Sub - Topics: 1. Online Foundry: to orchestrate organizational capabilities and enablers 2. Customer Reference Program: A Central place to manage Customer references 3. Solution Database: To store and reuse Solution 4. Expert Connect Program for experts and like-minded Chapter 8: Use of SharePoint Online in Different Business Sectors Chapter Goal: To make users aware that, not only for internal organizational usage, SharePoint Online can be used in different industrial sectors No of pages : 20 Sub - Topics: 1.
Retail Management - To manage stock of products 2. University - To create end-to-end user journey from prospects to becoming student 3. E-commerce: For users to Check if an item is on sale, number of items are in stock/Out of Stock, product rating and comparison and a full description of the item.