"Have you ever noticed how many products appear to be designed by someone who has never used a product of that kind before? Nearly everyone has encountered websites, software apps, cars, appliances, and other products that made them wonder what the designers were thinking. The Thoughtless Design of Everyday Things presents more than 160 examples of products that violate nine fundamental design principles, along with suggestions for improving many of the flawed user interfaces and other design problems. These examples of thoughtless design reveal 70 specific lessons that designers ought to heed as they craft the user experience. This book describes numerous specific practices for enhancing product usability through usage-centered design strategies. Youll also see nearly 50 products that exhibit particularly thoughtful designs, the kinds of products that surprise and delight users. Whether youre a designer, a product development manager, or a thoughtful and curious consumer, youll find The Thoughtless Design of Everyday Things engaging, informative, and insightful"-- Provided by publisher.