"Excellent for all disgruntled souls out there." -- Library Journal "Kicking and screaming not doing the trick? Try a complaint sandwich!" -- Elle " The Squeaky Wheel is wonderful, loaded with psychological insights and practical tips to help us deal with life's annoyances. It's also laugh-out-loud fun to read!" -- Rita Emmett, author of The Procrastinator's Handbook "Competent complainers are made, not born. With Dr. Guy Winch as a 'complaining coach,' readers can master this elusive but essential skill, so central to self-assertion and finding one's adult voice." -- Jeanne Safer, Ph.D., author of The Normal One "Americans spend an amazing amount of their time complaining - yet are usually no good at it.

The Squeaky Wheel will show you how to complain in a constructive manner. You won't demand your money back!" -- Gregg Easterbrook, author, Sonic Boom " The Squeaky Wheel is a great read! Smart, funny and full of practical advice. I loved learning 'complaining skills.'" -- Esther Perel, author of Mating in Captivity: Unlocking Erotic Intelligence "Guy Winch has brought a new twist to complaints that I've never seen in thirty years in the field. He clearly outlines--using entertaining stories--new methods and benefits for both consumers and those dealing with complaints. This is the most stimulating contribution to the field in a decade." -- John Goodman, vice chairman, TARP Worldwide "The Squeaky Wheel offers the best ways to complain without, well, complaining." -- Women's Day "Not only does Winch provide the recipe for "a complaint sandwich," (a novel, step-by-step process for complaining, using the parts of a sandwich that correspond to the components of a complaint), but he also focus on effectively interacting with loved ones, customer service reps, and our communities.

His conversational tone is infused with humor, making his first book a thoroughly enjoyable read." -- Publishers Weekly.