Dr. Andy Young has been a Professor of Psychology and Counseling at Lubbock Christian University since 1996 and a negotiator and psychological consultant with the Lubbock Police Department's SWAT team since 2000. He also heads LPD's Victim Services Unit and is the director of the department's Critical Incident Stress Management Team. He has been on the negotiating team at the Lubbock County Sheriff's Office since 2008, is on the team at the Texas Department of Public Safety (Texas Rangers, region 5), and has recently been asked to serve as the psychological consultant on the Amarillo Police Department's negotiating team. He has written a book, mostly stories about his work as a crisis counselor and hostage negotiator at LPD called Fight or Flight: Negotiating Crisis on the Frontline (see www.DrAndyYoung.com) and has published research on the callout experience, personality and decision-making styles of negotiators and SWAT operators. Since 2014 he has spoken internationally at numerous hostage negotiator conferences, as well as other professional and academic conferences on crisis intervention and hostage negotiating.