Publications written by: Hernon, Peter

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The Great Rescue : American Heroes, an Iconic Ship, and the Race to Save Europe in WWI 9780062433879 Published: 2018 $ 21.24	The Great Rescue : American Heroes, an Iconic Ship, and the Race to Save Europe in WWI 9780062433862 Published: 2017 $ 33.58	The Facet Performance Measurement and Metrics Collection 9781783301737 Published: 2016 $ 604.80	Assessing Service Quality : Satisfying the Expectations of Library Customers 9781783300594 Published: 2015 $ 95.42
Assessing Service Quality 9780838913109 Published: 2015 $ 0.00	Assessing Service Quality : Satisfying the Expectations of Library Customers 9780838913086 Published: 2015 $ 100.75	Managing with Data : Using ACRLMetrics and PLAmetrics 9780838912430 Published: 2014 $ 115.97	Reflecting on the Future of Academic and Public Libraries 9780838996027 Published: 2013 $ 0.00
Reflecting on the Future of Academic and Public Libraries 9780838996010 Published: 2013 $ 0.00	Library Leadership in the United States and Europe : A Comparative Study of Academic and Public Libraries 9781610691260 Published: 2013 $ 81.25	Getting Started with Evaluation 9780838911952 Published: 2013 $ 93.80	Higher Education Outcomes Assessment for the Twenty-First Century 9781610692748 Published: 2013 $ 68.75
Reflecting on the Future of Academic and Public Libraries 9780838911877 Published: 2013 $ 71.25	8.4 9781891053627 Published: 2012 $ 0.00	Listening to the Customer 9781598847994 Published: 2011 $ 75.00	Engaging in Evaluation and Assessment Research 9781598845730 Published: 2011 $ 85.27
Assessing Service Quality : Satisfying the Expectations of Library Customers 9780838910214 Published: 2010 $ 92.09	Shaping the Future : Advancing the Understanding of Leadership 9781598846164 Published: 2010 $ 75.00	Convergence and Collaboration of Campus Information Services 9780313392702 Published: 2008 $ 0.00	Convergence and Collaboration of Campus Information Services 9781591586036 Published: 2008 $ 81.25

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