Publications written by: Hernon, Peter

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Paris Point Zero 9781939430489 Published: 2027 $ 34.93	While the World Waited : A Novel of Lindbergh's Flight and the Miracles Of 1927 9781939430519 Published: 2027 $ 41.93	Delivering Satisfaction and Service Quality : A Customer-Based Approach for Libraries 9788184082425 Published: 2022 $ 184.73	The Great Rescue : American Heroes, an Iconic Ship, and the Race to Save Europe in WWI 9780062433879 Published: 2018 $ 22.02
The Great Rescue : American Heroes, an Iconic Ship, and the Race to Save Europe in WWI 9780062433862 Published: 2017 $ 36.73	The Facet Performance Measurement and Metrics Collection 9781783301737 Published: 2016 $ 697.80	Assessing Service Quality : Satisfying the Expectations of Library Customers 9780838913086 Published: 2015 $ 110.18	Assessing Service Quality 9780838913109 Published: 2015 $ 0.00
Assessing Service Quality : Satisfying the Expectations of Library Customers 9781783300594 Published: 2015 $ 110.09	Managing with Data : Using ACRLMetrics and PLAmetrics 9780838912430 Published: 2014 $ 130.23	Reflecting on the Future of Academic and Public Libraries 9780838996027 Published: 2013 $ 0.00	Library Leadership in the United States and Europe : A Comparative Study of Academic and Public Libraries 9781610691260 Published: 2013 $ 91.80
Reflecting on the Future of Academic and Public Libraries 9780838996010 Published: 2013 $ 0.00	Getting Started with Evaluation 9780838911952 Published: 2013 $ 105.33	Higher Education Outcomes Assessment for the Twenty-First Century 9781610692748 Published: 2013 $ 81.13	Reflecting on the Future of Academic and Public Libraries 9780838911877 Published: 2013 $ 79.80
8.4 9781891053627 Published: 2012 $ 0.00	Listening to the Customer 9781598847994 Published: 2011 $ 91.80	Engaging in Evaluation and Assessment Research 9781598845730 Published: 2011 $ 100.98	Assessing Service Quality : Satisfying the Expectations of Library Customers 9780838910214 Published: 2010 $ 103.41

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