Publications written by: McKain, Scott

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Beyond Distinction : How Leaders Transcend the Turbulence of an AI-Transformed World 9781394387823 Published: 2026 $ 39.20	The Ultimate Customer Experience : 5 Steps Everyone Must Know to Excite Your Customers, Engage Your Colleagues, and Enjoy Your Work 9781637632123 Published: 2023 $ 33.60	7 Tenets of Taxi Terry (PB) 9781265784737 Published: 2023 $ 39.20	Iconic : How Organizations and Leaders Attain, Sustain, and Regain the Highest Level of Distinction 9781948677066 Published: 2018 $ 40.98
ALL Business Is STILL Show Business : Create Distinction and Earn Standing Ovations from Customers in a Hyper-Competitive Marketplace 9781542858038 Published: 2017 $ 20.99	7 Tenets of Taxi Terry: How Every Employee Can Create and Deliver the Ultimate Customer Experience 9780071822152 Published: 2014 $ 33.53	7 Tenets of Taxi Terry: How Every Employee Can Create and Deliver the Ultimate Customer Experience 9780071822213 Published: 2014 $ 0.00	Create Distinction : What to Do When "Great" Isn't Good Enough to Grow Your Business 9781608324262 Published: 2013 $ 27.93
Collapse of Distinction 9781595553454 Published: 2010 $ 20.99	Collapse of Distinction : Stand Out and Move up While Your Competition Fails 9781595551856 Published: 2009 $ 26.72	What Customers Really Want : Bridging the Gap Between What Your Company Offers and What Your Clients Crave 9780785288367 Published: 2006 $ 17.81	What Customers Really Want : Bridging the Gap Between What Your Company Offers and What Your Clients Crave 9780785211983 Published: 2005 $ 30.79
ALL Business Is Show Business : Create the Ultimate Customer Experience to Differentiate Your Organization, Amaze Your Clients, and Expand Your Profits 9780785206088 Published: 2004 $ 20.99	All Business Is Show Business : Strategies for Earning Standing Ovations from Your Customers 9781558539747 Published: 2003 $ 26.65	Just Say Yes! : A Step up to Success 9780787201852 Published: 1994 $ 34.93

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