About the Author xi Foreword xiii Institute of Construction Claims Practitioners xv Claims Class xvii Acknowledgements xix CHAPTER 1 Introduction 1 Why Is It Necessary to Produce a Fully Detailed and Professionally Presented Claim or Response? 1 The Purpose of the Book 3 Things to Be Considered Before Writing the Claim 5 The Form of Contract Used in the Examples 8 Definitions 9 The Example Projects 10 CHAPTER 2 Contract Administration for Claims and Claims Avoidance 11 Introduction 11 The Contract Documents 11 Programmes and Planning 15 Good Records, Good Records, Good Records 17 Chronology and Database 19 Notices 22 Dispute Adjudication Boards and the Like 24 Procedures 25 And Finally . 26 CHAPTER 3 Types of Claim 27 Claims for Variations 27 Claims for Extensions of Time 32 Claims for Additional Payment Due to Prolongation 34 Acceleration and Disruption Claims 35 Claims for Damages Under Law 36 Interim and Final Claims 38 CHAPTER 4 Presentation 41 Presentation of the Submission or Review Document 41 Writing Style 42 Key Points for Claim Presentation 46 Making the Document User-Friendly 47 Making the Submission or Review a Stand-Alone Document 48 Do Not Assume That the Reviewer Has Prior Knowledge of the Project or Circumstances 49 Superfluous and Irrelevant Information 49 The Importance of Leading the Reviewer to a Logical Conclusion 50 Explanations, Summaries and Conclusions 51 Use of the Narrative to Explain Other Documents 51 Substantiation by the Use of Exhibits and Additional Documents 52 Compilation of the Document 54 Summary of the Principles Covered in this Chapter 55 CHAPTER 5 Essential Elements of a Successful Claim 57 Introduction 57 Cause 58 Effect 59 Entitlement 63 Substantiation 67 Summary of the Principles Covered in this Chapter 79 CHAPTER 6 The Preliminaries to the Claim 81 Introduction 81 The Front Cover 82 Formatting of the Document 85 The Contents 86 The Executive Summary 87 The Statement of Claim 88 Definitions, Abbreviations and Clarifications 90 The Contract Particulars 92 CHAPTER 7 The Claim 99 Cause and Effect 100 The Extension of Time 102 The Additional Payment 113 Calculations 125 Entitlement 129 CHAPTER 8 The Appendices and Editing 135 Arrangement of the Appendices 135 Editing and Review 138 CHAPTER 9 Claim Responses and Determinations 141 CHAPTER 10 A Note on Dispute Boards 167 Information Sources 173 Index 175.