Part 1: The Theory and Context of Leading Quality ImprovementChapter 1: The Concept of Quality Improvement - Annette Chowthi-Williams and Agnes HwekweteChapter 2: What is Leading Quality Improvement? - Vanessa Coelho and Annette Chowthi-WilliamsChapter 3: Tools and Techniques for Identifying Service Gaps for Quality Improvement - Joicy George and Nira RaguseelanChapter 4: Change Management Models and Improvement Methodologies for Leading Quality Improvement - Annette Chowthi-Williams and Angela GreenChapter 5: A Multidisciplinary Approach to Leading Quality Improvement - Kate Nash and Justine ClementsChapter 6: The Critical Role of Leadership in Quality Improvement - Raquel Marta and Annette Chowthi-WilliamsPart 2: Applying Skills to PracticeChapter 7: Planning Quality Improvement in Healthcare - Annette Chowthi-WilliamsChapter 8: Implementing Quality Improvement in Healthcare - Anosha Sirpath, Avanelle Ogundipe, Debby Hylton, Victoria Adebola and Helen OakleyChapter 9: Evaluating Quality Improvement - Sandie WoodsChapter 10: Sustaining and Maintaining Quality Improvement - Anosha SirpathChapter 11: Leading Successful Quality Improvement in Healthcare - Annette Chowthi-Williams, Vanessa Coelho and Raquel MartaChapter 12: Conclusion - Annette Chowthi-Williams.