Foreword by Jeff Sutherland xix Foreword by Kenneth S. Rubin xxiii Preface xxv Acknowledgments xxix About the Author xxxi Chapter 1: Scrum: Simple, Not Easy 1 The Story 1 Scrum 6 Keys to Success 17 References 18 Part I: Getting Prepared 21 Chapter 2: Getting People on Board 23 The Story 23 The Model 29 Change Takes Time 30 Keys to Success 33 References 34 Work Consulted 34 Chapter 3: Using Team Consultants to Optimize Team Performance 35 The Story 35 The Model 39 Keys to Success 47 Reference 50 Works Consulted 50 Chapter 4: Predicting Team Velocity 51 The Story 51 The Model 56 Keys to Success 65 References 67 Chapter 5: Implementing the Scrum Roles 69 The Story 69 The Model 73 Keys to Success 78 Chapter 6: Determining Sprint Length 81 The Story 81 The Model 84 Keys to Success 91 Reference 92 Chapter 7: How Do You Know You''re Done? 93 The Story 93 The Model 95 Keys to Success 101 References 102 Chapter 8: The Case for a Full-Time ScrumMaster 103 The Story 103 The Model 106 Keys to Success 112 References 116 Work Consulted 116 Part II: Field Basics 117 Chapter 9: Why Engineering Practices Are Important in Scrum 119 The Story 119 The Practices 123 Keys to Success 131 References 133 Works Consulted 134 Chapter 10: Core Hours 135 The Story 135 The Model 138 Keys to Success 142 Chapter 11: Release Planning 143 The Story 143 The Model 147 Keys to Success 154 Reference 156 Chapter 12: Decomposing Stories and Tasks 157 The Story 157 The Model 159 Keys to Success 167 References 168 Works Consulted 168 Chapter 13: Keeping Defects in Check 169 The Story 169 The Model 170 Keys to Success 172 References 173 Work Consulted 174 Chapter 14: Sustained Engineering and Scrum 175 The Story 175 The Model 178 Keys to Success 181 References 182 Chapter 15: The Sprint Review 183 The Story 183 The Model 186 Keys to Success 188 Works Consulted 191 Chapter 16: Retrospectives 193 The Story 193 The Practice 196 Keys to Success 200 References 202 Part III: First Aid 203 Chapter 17: Facilitating a Productive Daily Scrum 205 The Story 205 The Model 208 Keys to Success 213 Chapter 18: The Fourth Question in Scrum 217 The Story 217 The Model 220 Keys to Success 221 Reference 221 Chapter 19: Keeping People Engaged with Pair Programming 223 The Story 223 The Model 225 Keys to Success 230 References 231 Chapter 20: Adding New Team Members 233 The Story 233 The Model 235 Keys to Success 238 References 239 Chapter 21: When Cultures Collide 241 The Story 241 The Model 246 Keys to Success 251 References 254 Works Consulted 254 Chapter 22: Sprint Emergency Procedures 255 The Story 255 The Model 257 Keys to Success 260 References 261 Part IV: Advanced Survival Techniques 263 Chapter 23: Sustainable Pace 265 The Story 265 The Model 269 Keys to Success 274 References 276 Chapter 24: Delivering Working Software 277 The Story 277 The Model 281 Keys to Success 284 Work Consulted 287 Chapter 25: Optimizing and Measuring Value 289 The Story 289 The Model 292 Keys to Success 297 Reference 299 Works Consulted 299 Chapter 26: Up-Front Project Costing 301 The Story 301 The Model 306 Keys to Success 310 References 311 Chapter 27: Documentation in Scrum Projects 313 The Story 313 The Model 316 Keys to Success 323 References 324 Chapter 28: Outsourcing and Offshoring 325 The Story 325 The Model 328 Keys to Success 332 References 337 Work Consulted 337 Chapter 29: Prioritizing and Estimating Large Backlogs-The Big Wall 339 The Story 339 The Model 342 Keys to Success 346 References 348 Chapter 30: Writing Contracts 349 The Story 349 The Model 353 Keys to Success 361 References 363 Part V: Wilderness Essentials 365 Chapter 31: Driving to Done through Collaboration 367 The Story 367 The Model 371 Keys to Success 380 References 382 Chapter 32: How Story Points Relate to Hours 383 The Story 383 The Model 386 Keys to Success 391 References 394 Chapter 33: Immersive Interviewing and Hiring 395 The Story 395 The Model 398 Keys to Success 404 References 406 Work Consulted 407 Chapter 34: Aligning Incentives with Outcomes 409 The Story 409 The Model 412 Keys to Success 415 Reference 417 Chapter 35: Risk Management in Scrum 419 The Story 419 The Model 420 Keys to Success 424 Works Consulted 425 Appendix: Scrum Framework 427 The Roles 428 The Artifacts 429 The Meetings 431 Putting It All Together 434 Index 435.