Preface; Pierre El Haddad and Vanessa Hills Introduction and Overview; Vanessa Hills Part I. Foundations of the Field Chapter 1. From Stopwatch to Smartphone: The Evolution of Management Consulting; David Szabla and Margaret Gorman Chapter 2. Orienting to the Inside as an Internal Consultant; Elizabeth S. Aikman Part II. Future-proofing Internal Consulting Chapter 3. Empowering Internal Consultants: Upskilling, Ongoing Training, and Professional Development in a Transforming Workplace; Cate Nolan Chapter 4. From Cost Centers to Profit Centers: Internal Consultants as Revenue Generators; Vanessa Hills Chapter 5.
Bytes and Brains: The Unstoppable Duo of AI and Management Consultants; David Szabla, Lawrence Brown, Rida Elias, Margaret Gorman, Donna Ogle, Rickie Moore, and Gayatri Pandit Chapter 6. The COSMOS Model: Navigating Disruption with Organizational Resilience and Strategic Adaptability; Shelarese S. Ruffin Chapter 7. Early Innovators for Environmental Sustainability; Julie Smendzuik-O'Brien and Argerie Vasilakes Part III. Industry-specific Perspectives Chapter 8. Internal Consultants in the Public Administration: Drivers of Change, Guardians of the Culture; Pierre El Haddad Chapter 9. Internal Consulting in Higher Education: Perspectives from the Field; Amanda Jeppesen Chapter 10. Unveiling the Strategy Nexus: Internal Management Consultants and Senior Human Resources Professionals; Gokhan Turgut and Sondès Turki Chapter 11.
The Bridge Framework: A Personal Account of Equity-centered Management as a Nonprofit Internal Consultant; Unique Brathwaite.