Introduction; Katy Miller Chapter 1. Tell Me a Story: Using Data to Demonstrate Value; Jamie M. Gray and Nicole Capdarest-Arest Chapter 2. Developing a Roadmap: A Multi-Year Assessment Plan at a Public Research University; Sara E. Rue and William H. Weare, Jr. Chapter 3. From Data Collection to Story Telling: Building Our Library's First Impact Report; Hailley Fargo and Brianna Marshall Chapter 4.
Outlining a Process for Improvement: Methods from a University Library Assessment Plan; Nestor L. Osorio, Sarah McHone-Chase, and Rosanne M. Cordell Chapter 5. Library Internal Reviews: Creating an Assessment Community; Holt Zaugg Chapter 6. How Can We Continue to Improve? Developing Targeted Assessments for Academic Libraries; Kory R. T. Quirion and Jeremy McGinniss Chapter 7. First We Mine, Then We Craft: Foundational Strategies for Contextual, Defensible Library Impact Data; Lindsay Ozburn Chapter 8.
Bridging the Gap: Revamping Data Practices to Elevate Library Services and Impact; Carin Yavorcik, Robin Champieux, and Tracy Thornton Chapter 9. Building the Foundation: Redesigning Patron Interaction Forms to Support an Assessment Infrastructure; Paul C. Campbell Chapter 10. "I Felt Belonged": Telling the Story of Our Impact on Faculty Through Ripple Effects Mapping; Meghan Wanucha Smith, Brittany O'Neill, Stephanie Crowe, and Jacquelyn J. Lee.