Contents1 Digital co-production of public services: an introduction 1Taco Brandsen, Ina Radtke, A. Paula Rodriguez Müller andTrui SteenPART I FOUNDATIONS OF DIGITAL CO-PRODUCTION2 The challenges and contradictions of digital co-production 10Veiko Lember3 Mapping pre-conditions for (sustained) participation in digitalco-production 24Laurien CoenenPART II EMERGING TRENDS IN DIGITAL CO-PRODUCTION4 Artificial intelligence for co-production: existing solutionsand research directions 48Nicolas Bono Rossello, Anthony Simonofski andAnnick Castiaux5 Co-production and nudging in the digital era: enhancement ofpublic services? 78Maddalena Sorrentino and Laura IacovonePART III PRACTICAL APPLICATIONS AND CHALLENGESIN THE LIFECYCLE OF DIGITAL CO-PRODUCTION6 How can digital co-design be carried out? A summary of thetools and interactions between service users, designers, andpublic servants in digital co-design 102Nathalie Haug7 A blended social interaction and learning framework for theuse of digital tools in co-production 118Daniel Masterson and Marlene Ockander8 Digital co-assessment of public services and policies: a stepforward or a trade-off too far? 136A. Paula Rodriguez Müller9 Critical decisions in keeping stakeholders engaged: a processperspective on digital collaborative platforms 157Ina Radtke and Taco Brandsen10 Practical recommendations 175Taco Brandsen, Ina Radtke, A. Paula Rodriguez Müller andTrui Steen.