1. Introduction, 2. The Life History of a Program Evaluation: A Practical Guide from a Case Study of a Complex Multi-site Community Program, 3. The Trident : Implementing the Evaluation Trident using a Case Study in the Development of a New Healthcare Support Role, 4. Establishing the Starting Point of a Program Evaluation, 5. Preliminary Questions: Framing a Program Evaluation of a Community Safety Initiative with Exploratory Questions & Considerations, 6. The Steering Group and Partnership: How to Build Effective Partnerships Between Evaluators and Program Stakeholders in Program Evaluation, 7. Evaluation Questions and Data Streams: Structuring Inquiry Through the Trident Evaluation Model, 8.

Overall Design and Structure: The Evaluation Trident and Connections, 9. Project Management and responsibilities: A Practical Guide to Structuring and Delivering Effective Evaluations with a case study of a community partnership service, 10.Determining Outcomes With A Case Study Of the Evaluation Of Midwifery In Community Health, 11. Process: Capturing, Recording, and Analysing Process in Program Evaluation with a case study of a Mental Healthcare Collaborative, 12. Understanding and Integrating Multiple Stakeholder Perspectives in Program Evaluation: A Case study of a Comprehensive Cancer Support Network (CCSN), 13. Reporting in Program Evaluation: with a Case Study of Structuring, Communicating and Using Findings from a Nurse Education Initiative ,14. Impact on Policy and Practice - An Evaluation of an International Social Work Student Placement Case Study, 15. Publications and Research -- Unlocking the Research Potential of Program Evaluation through a Case Study of a Clinical Leadership Initiative in a healthcare setting, 16.

Conclusion: Program Evaluation as a Tool for Continuous Quality Improvement.