Sara R. Rinfret is Professor and MPA Director at Northern Arizona University. She is the coauthor of several books, including The Lilliputians of Environmental Regulation; The Environmental Case: Translating Values into Policy , 5th Edition; Public Policy: A Concise Introduction ; Who Really Makes Environmental Policy?: Creating and Implementing Environmental Rules and Regulations (Temple); and Street Level Public Servants: Case Studies for a New Generation of Public Administration . Michelle C. Pautz is Professor of Political Science and Associate Dean in the College of Arts and Sciences at the University of Dayton. She has published more than ten books, including Civil Servants on the Silver Screen, U.S. Environmental Policy in Action , and Public Policy: A Concise Introduction .