"Irani seamlessly interweaves the Chai Pani story with applicable business lessons, and she''s frank about the many hurdles founders face, even as she highlights the heady, unexpected joys of bringing one''s dream to life. Aspiring entrepreneurs and foodies alike will savor this." -- Publishers Weekly "Shows the vulnerable side of the restaurant business, with all the cuts and bruises that come along with the heartfelt moments, cherished memories, and unexpected victories." -- Asheville Citizen-Times " Service Ready is a love story. Love of food, of course, but also love of one another--the people we work with and the people we serve. To me, the moral of this story is that in addition to grit, all of us need a place in the world where we can do something we love, with our whole hearts, and in serving others discover our very best selves." -- Angela Duckworth, New York Times bestselling author of Grit "Molly and Meherwan, and everything they''ve built, are proof that you can both feed the few and feed the many, and take care of everyone while doing it. Service Ready is not just a fascinating read, but a guide for chefs and restaurateurs to build businesses with empathy and pragmatism--a lesson that you don''t have to sacrifice your humanity to be successful.

" -- Chef José Andrés "In Service Ready, Molly Irani distills her inspiring mid-life pivot and journey from the brink of failure to the pinnacles of success into fundamental principles. The lessons in this volume about building teams with care, attention, and empathy are as applicable to day-to-day relationships as they are to the hospitality industry. This is a book for everyone readying themselves for service: to a job, a creative partnership, a friend, spouse, family member--to LIFE! " -- Matt Lee and Ted Lee, authors of The Lee Bros. Charleston Kitchen "Molly Irani embodies hospitality, grit, and grace. In Service Ready , she reminds those of us in the industry of the beauty, connection, and impact found in the world of hospitality, and offers others a glimpse behind the veil. This book is hard to put down--it pulls on your heartstrings, makes you reflect, and is a must-read." -- Chef Maneet Chauhan, restaurateur/TV personality/author of Chaat "Oh, I loved every page! Molly Irani is both a big-hearted storyteller and a brilliant leader, and reading this book made me want to book an immediate flight to Asheville to taste Chai Pani''s food and to experience the hospitality and generosity of spirit. Service Ready is a must-read for anyone in the hospitality industry and a delight for those of us who love peeking behind the curtains of restaurant life.

" -- Shauna Niequist, New York Times bestselling author of Present Over Perfect " Service Ready is both a beautiful memoir and smart business guide that chronicles Molly and Meherwan''s trials and triumphs into their successful mini-food empire. Their attention to detail, unique management style, and transformative hospitality have redefined the restaurant industry." -- Steven Satterfield, chef/owner of Miller Union and Madeira Park and author of Root to Leaf " Service Ready is a generous and witty guide to all that is possible in the multifaceted world of restaurants. This is a story about the love between two people, and about the love of a shared career that became a calling and formed a community. Molly Irani takes us behind the curtain and beyond the spreadsheet to witness the absolute magic that beats in the heart of hospitality, both in the gift of receiving it, and in the art of sharing it." -- Chef Ashley Christensen, author of Poole''s "In her remarkable book, Service Ready , the marvelous and inspiring Molly Irani has given the world a great gift. Finally a business book that shares stories of love, generosity, kindness, and dignity, in which the money has to work out, but money is not why Molly, her husband Meherwan or the team at Chai Pani work so darned hard every day, and a restaurant book that really gives an honest--and loving and effective--look at what life in the food world is really like." -- Ari Weinzweig, co-founding partner, Zingerman''s community of businesses and author of A Revolution of Dignity in the Twenty-First Century Workplace.