Chapter 1. Quantifying Employee Voices: A Study of Perception on the AI-Powered Chatbot; Akshatha Rajanna, Ganesha K S, and Vijay G Padaguri Chapter 2. Unveiling the Human Element: The Evolutionary Journey from HR 1.0 to HR 5.0; Khusboo Agarwal, Amarnath Padhi, and Zahid Hussain Chapter 3. HR Leadership and Strategic Management: Navigating Changes from Industry 1.0 to 5.0; Dhruv Sabharwal, Vishal Jain, and Renu Rana Chapter 4.
AI in Service: Engaging and Retaining Customers through Technology-Based Encounters and Employee Service; Amit Kumar, Shuchita Singh, and Kakul Agha Chapter 5. The Influence of Artificial Intelligence (AI) on the Digital Transformation of Human Resources in the Context of Industry 5.0; Anish Patnaik, B.C.M. Patnaik, Ipseeta Satpathy, Vishal Jain, and Rocky Dwyer Chapter 6. Delving Deeply into Emotional Intelligence to Foster Employee Well-Being in AI Driven Work Environment; Shuchita Singh, Alka Gupta, and Arpana Kumari Chapter 7. Leveraging AI in Higher Education Teaching and Learning: Opportunities and Challenges Ahead; Nidhi Srivastava, Arpita Srivastava, and Priya Rao Chapter 8.
Workplace Evolution: The Role of AI in Shaping Productivity, Safety, and Employee Experience; Kriti Arya, Vandana Kumari, Mandeep Kaur, and Richa Chauhan Chapter 9. Perspectives of Professionals in the Changing Landscape of HR 5.0; Nusrat Khan, Fehmina Khalique, Kartikay Saini, and Vishal Choudhary Chapter 10. The IMPACT Framework: Shaping Gen Z Engagement in the Age of Industry 5.0; Prachi Agarwal, Rashi Agarwal, and Branka van der Linden Chapter 11. Emotional Intelligence (EI) in the era of Artificial Intelligence (AI); Saba Inamdar and Riazuddin Ahmed Chapter 12. A Study of Artificial Intelligence Effects on Human Resource Digitalization: Digital Recruitment 5.0; Taher Alkhalaf, Muskan Khan, and Monir Alkhalaf Chapter 13.
Critical Thinking in Mitigating AI-Induced Managerial Decision-Making Loss in Africa; Gladys Esinu Abiew, George Kofi Amoako, and Emem Anwana Chapter 14. AI Leveraged Knowledge Management Processes for Organizational Performance and Organizational Innovation in Service-Based Companies; Arpana Kumari, Anuja Shukla, Eti Jain, and Muskan Khan.