"Michael Lynnis a social psychologist at Cornell, and one of the worlds' pre-eminent scholars on tipping.We interviewed him several years ago for a Freakonomics episode called 'Should Tipping Be Banned?' We needed to find someone who could answer all our tipping questions. Now he answers all your questions about this fascinating behavior in his new book, The Psychology of Tipping." (Stephen J. Dubner, journalist and co-author of "Freakonomics: A Rogue Economist Explores the Hidden Side of Everything") "The leading researcher of tipping over the last few decades has been Prof. Michael Lynn, and I was very glad to see that after publishing numerous articles about tipping, he has now also written a book on this fascinating phenomenon. As we all experience tipping in our daily lives, and tipping has many interesting facets that the book discusses, I am sure many people will enjoy reading the book." (Ofer H.
Azar, Professor, President, International Association for Research in Economic Psychology (IAREP), Chairperson, Department of Business Administration, Ben-Gurion University of the Negev) "Drawing on psychology, economics, and social research, Michael Lynn offers powerful insights for anyone interested in learning more about theemotionally-charged topic of tipping. This is afascinating look at the hidden science of tipping, and why it matters for anyone who gives, receives, or leads in the hospitality and service industries." (Danny Meyer, restaurateur and author of"Setting the Table:The Transforming Power of Hospitality in Business").