Foreword xv Introduction xvii Chapter 1: What Is Social Engineering? 1 Chapter 2: 330 Cameras 4 Chapter 3: Expensive Doesn't Mean Secure 7 Chapter 4: The Trolley Problem 12 Chapter 5: High (Street) Security 17 Chapter 6: The Psychology of Stairs 19 Chapter 7: The Broken Arm Ruse 21 Chapter 8: Crown Jewels Are Not Always Shiny 24 Chapter 9: This Is My Office Now 27 Chapter 10: How to Use a Pen to Hack Any Door 31 Chapter 11: My First Kidnapping 34 Chapter 12: I Needed a New Computer 40 Chapter 13: Building My Own Office 43 Chapter 14: Letter of Authority 47 Chapter 15: Astute Manager 49 Chapter 16: I Can't Fly a Helicopter 51 Chapter 17: Doppelgangers Exist 54 Chapter 18: Stealing the Keychain 56 Chapter 19: It's Dangerous to Go Alone. Take This! 59 Chapter 20: The Gold Bar 63 Chapter 21: Plush Carpets 68 Chapter 22: Clean(er) Access 71 Chapter 23: What We Do in the Shadows 73 Chapter 24: What Do I Know about Diamonds? 77 Chapter 25: How to Crack a Safe 80 Chapter 26: Find a Safe Space 88 Chapter 27: Well, That Was Unexpected 92 Chapter 28: Opening a Door on Security 95 Chapter 29: How to Tailgate an Opaque Door 98 Chapter 30: The Guard Who Was Too Polite 100 Chapter 31: The Swan Effect 102 Chapter 32: What's in the Box? 105 Chapter 33: How to Bypass an Elevator Security System 107 Chapter 34: The Loading Bay 109 Chapter 35: The Escort 111 Chapter 36: The Staircase 114 Chapter 37: How to Bypass PIR Detectors 116 Chapter 38: ATMs 121 Chapter 39: Open Windows 124 Chapter 40: Security on a String Budget 127 Chapter 41: How to Bypass Padlocks 131 Chapter 42: Padlocked Gates 134 Chapter 43: The Security of Glass 138 Chapter 44: Trading Places 142 Chapter 45: How to Bypass Keypads 145 Chapter 46: E- Waste 148 Chapter 47: Fourteen Desktop PCs 151 Chapter 48: Spy Gadgets 155 Chapter 49: How to Steal Fingerprints 158 Chapter 50: Five Banks a Week 162 Chapter 51: Finding Out Too Much 165 Chapter 52: Needle in a Haystack 168 Chapter 53: Stealing a Purse and Keys 172 Chapter 54: How to Pick Locks 174 Chapter 55: The Porn Cupboard 179 Chapter 56: The Apartment Across the Way 182 Chapter 57: Magazine Shoot 186 Chapter 58: Double Trouble 189 Chapter 59: Fake ID 191 Chapter 60: Impersonation 195 Chapter 61: How Maglocks Work 199 Chapter 62: Personal Escort 202 Chapter 63: My Favorite Door 205 Chapter 64: Microwave Fences 208 Chapter 65: Discarded Passes 211 Chapter 66: Bypassing Speed Lanes 214 Chapter 67: The Case of the Angry Man 217 Chapter 68: Let's Play Doctors 220 Chapter 69: That's for Me! 225 Chapter 70: How to Use a Snickers Bar 231 Chapter 71: Taking the Bus to Work 233.