ContentsForeword xviAcknowledgments xvii1 Introduction to cases on inclusive leadership 1Kristen Collett-Schmitt andJessica McManus WarnellPART I INDIVIDUAL-LEVEL CONSIDERATIONS2 The prosecutor loses the case: Eagle Sunnyside Bankand the importance of cultural intelligence 4Karen Meyers and Chelsea Green3 From frustration to innovation: Jun's journey toinclusive leadership 13Kenta Koyama4 Humanistic capitalism and inclusive leadership:insights from Brunello Cucinelli 20Teresa Turzo and Cecilia Chirieleison5 Women on tap: creating leadership developmentinitiatives in the alcohol industry 38Amanda G. McKendreePART II ORGANIZATIONAL-LEVEL CONSIDERATIONS6 Fostering equity in performance reviews: exploringmanagers' experiences of a "small wins" intervention 48Alison T. Wynn, JoAnne Delfino Wehner andSofia Kennedy7 The business of pronouns 61K. Davina Frick and Christina Black8 Lion Harbour Bank: opening up a world ofopportunity with inclusive leadership in Asia 70David S. Lee9 The noose: a case study in crisis miscommunication 76Monika Hudson and Keith HunterPART III SOCIETAL-LEVEL CONSIDERATIONS10 Managing in a new country: interculturalcommunication and sustainability 84Kaori Takamoto11 Civic Ensemble: using and modeling inclusive leadership 92Christine D. Bataille, Margaret B. Shackell andJulia G. Taylor12 Field notes from Kyrgyzstan: an immersive journey ininclusive growth 101Kelly Rubey13 Leading in the age of political activism: a CEOmaneuvers political turmoil while safeguarding hercompany 114Daniel Schwake, Roni Floman and Gabriel Mitchell.