Introduction and acknowledgements"Quick start" guide1.1: Introduction to business management1.2: Types of organization1.31.41.3: Organizational objectives1.4: Stakeholders1.5: The external environment1.

6: Growth and evolution1.7: Organizational planning tools (HL only)2.1: Functions and evolution of HR management2.2: Organizational structure2.3: Leadership and management2.4: Motivation2.5: Organizational culture2.6: Industrial or employee relations (HL only)3.

1: Sources of finance3.2: Cost and revenue3.3: Break-even analysis3.4: Final accounts (some HL only)3.5: Profitability and liquidity ratio analysis3.6: Efficiency analysis (HL only) (A02-A04)3.7: Cash flow3.8: Investment appraisal (some HL only)3.

9: Budgets (HL only)4.1: The role of marketing4.2: Marketing planning (including the four Ps)4.3: Sales forecasting (HL only)4.4: Market research4.5: The four Ps (product, price, promotion and place)4.6: The extended marketing mix of seven Ps (HL only)4.7: International marketing (HL only)4.

8: E-commerce5.1: The role of operations management5.2: Production methods5.3: Lean production and quality management (HL only)5.4: Location analysis5.5: Production planning (HL only)5.6: Research and development (HL only)5.7: Crisis management and contingency planning (HL only)IB Learner profile activities: new lines of inquiry6: External and internal assessment - guidanceIB Business Management practice questions with suggested answers Further assessment guidance unit linking contexts to concepts and content for section CHL and SL paper 2References and further reading.