** Chapter - 01: Introduction; * Section - ONE: Fundamentals of systems thinking; ** Chapter - 02: Introduction to systems; ** Chapter - 03: Understanding systems; * Section - TWO: Models and methods; ** Chapter - 04: Common system models and frameworks; ** Chapter - 05: Modelling hard systems; ** Chapter - 06: Modelling soft systems; ** Chapter - 07: Systems thinking in group decision making; * Section - THREE: Systems complexity; ** Chapter - 08: Defining the boundaries of complex systems; ** Chapter - 09: Understanding the behaviour of complex systems; ** Chapter - 10: Changing complex systems; * Section - FOUR: The future; ** Chapter - 11: Future systems thinking; ** Chapter - 12: Complexity and games; ** Chapter - 13: Summary and key takeaways.
Systems Thinking for Business and Management : Principles and Practice